Bhava - Privacy Policy

Last modified: September 18, 2025

Bhava (“Bhava,” “we,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains the information we collect, how it is used, shared, and your rights regarding this information. By using the Bhava app or services (collectively, the “Service”), you agree to the practices outlined in this Privacy Policy. Please read carefully.

1. Information We Collect

In General

We may collect personal information, sensitive data, and other details that identify you directly or indirectly.

Information You Provide

• When you register, you may sign in using Google authentication, allowing access to public account information such as name, email, gender, and age.
• We may collect information you provide while using Bhava, including your name, email, phone number, or other details.

Types of Data

• Identity Data: Information you provide during registration.
• Location Data: Country or district information to enhance personalized services.
• Transaction Data: Payment information is processed solely via Google Play or Apple App Store.
• Mobile Data: Server logs, IP addresses, device info, and operating system details.

Information Collected Automatically

We automatically collect device and usage information such as IP address, device ID, browser type, language, operating system, access times, and geographic location.

Cookies and Similar Technologies

Cookies help personalize your experience, track app activity, and provide analytics.

Pixel Tags and Mobile IDs

Pixel tags and Advertising IDs may be used to recognize devices, track usage, and store preferences.

2. How We Use Your Information

• Provide, maintain, and improve Bhava services.
• Deliver personalized content and astrology guidance.
• Conduct analytics, research, and app performance monitoring.
• Communicate about features, updates, and promotions.
• Enforce Terms of Service and legal compliance.

3. Information Sharing

• Profiles may be viewable by other Bhava users for service purposes.
• We share information with service providers assisting with analytics, marketing, customer support, or infrastructure.
• Legal compliance or protection of rights: information may be disclosed if required by law or to protect user safety.
• Aggregated or de-identified data may be shared for analytics or business purposes.

4. Your Choices

• You may opt-out of providing certain personal information, though some features may be limited.
• Notifications, cookies, and tracking preferences can be managed via app or browser settings.

5. Account Deletion

• Users can delete their accounts from the app’s “Settings” menu.
• Deletion removes all data including profile, chats, contacts, and purchased content.
• Data deletion is permanent and cannot be reversed.
• Some anonymized or legally required data may be retained.

6. Data Protection

We implement technical and organizational measures to protect your personal information. While we strive to safeguard your data, no system is fully secure. Users should handle personal information responsibly.

7. Children’s Privacy

Bhava is intended for users 18 years or older. We do not knowingly collect personal information from children under 18.

8. International Data Transfers

Your information may be transferred to offices or service providers outside Sri Lanka, subject to safeguards consistent with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in law, technology, or service features. Please review it periodically. Continued use of Bhava indicates acceptance of any changes.

10. Contact Us

For questions regarding this Privacy Policy, please contact us at support@bhava.manabandana.lk.

Effective Date: September 18, 2025